Newsletters

Issue #17 November 2011

Issue #17 November 2011

Some facts about client costs Research conducted by Boston-based global consulting firm, Bain & Company, found that an increase of 5% in client retention can increase profits by 25% to 95%....
Issue #16 July 2011

Issue #16 July 2011

The Service We Need I was in Cairns last week, and having left Townsville very early in the morning, I decided to stop by the Esplanade for breakfast. Over my bacon, eggs and coffee, I got to...
Issue #15 March 2011

Issue #15 March 2011

Balfour Consulting - 25 years of Success In March 2011, Balfour Consulting celebrated its 25th birthday. The company was established by Mary Balfour in 1986, in Melbourne, and quickly gained a...
Issue #14 June 2010

Issue #14 June 2010

In This Issue Putting the strategy into your strategic communications Planning for the post-GFC world Marketing PR Can we help you? "The reputation of a thousand years may be...
Issue #13 March 2010

Issue #13 March 2010

In This Issue News Flash! Our new Associates Tenders, tenders everywhere Long-term community planning for Councils Brand Townsville Can we help you? News Flash! Balfour Consulting...
Issue #12 November 2009

Issue #12 November 2009

In This Issue Our 2009 awards 10 Years After Balfour Consulting on two new panels Townsville - a tourist destination? Can we help you? Balfour Consulting is proud to announce that we...
Issue #11 September 2009

Issue #11 September 2009

In This Issue Our recent work Hit the ground running… in the right direction Believe it and do it - Brand alignment Travel & Tourism Competitiveness Report – value counts more...
Issue #10 February 2009

Issue #10 February 2009

In This Issue Don't retreat in tough times Brand management is vital Knowledge is power Can we help? Don't retreat in tough times A trap that many business owners fall into when times...
Issue #08 February 2008

Issue #08 February 2008

In This Issue Our recent work Public Relations - The Good Public Relations - The Bad Research - Getting it Right Overcoming Unspoken Objections Are you looking for an office? Can we...
Issue #07 February 2007

Issue #07 February 2007

In This Issue Our recent work Bullshit and business plans DOs and DON’Ts of community consultation Are you looking for an office? Can we help? Our Recent Work Since moving to new...
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