Some facts about client costs
Research conducted by Boston-based global consulting firm, Bain & Company, found that an increase of 5% in client retention can increase profits by 25% to 95%....
The Service We Need
I was in Cairns last week, and having left Townsville very early in the morning, I decided to stop by the Esplanade for breakfast. Over my bacon, eggs and coffee, I got to...
Balfour Consulting - 25 years of Success
In March 2011, Balfour Consulting celebrated its 25th birthday. The company was established by Mary Balfour in 1986, in Melbourne, and quickly gained a...
In This Issue
Putting the strategy into your strategic communications
Planning for the post-GFC world
Marketing PR
Can we help you?
"The reputation of a thousand years may be...
In This Issue
News Flash!
Our new Associates
Tenders, tenders everywhere
Long-term community planning for Councils
Brand Townsville
Can we help you?
News Flash!
Balfour Consulting...
In This Issue
Our 2009 awards
10 Years After
Balfour Consulting on two new panels
Townsville - a tourist destination?
Can we help you?
Balfour Consulting is proud to announce that we...
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Our recent work
Hit the ground running… in the right direction
Believe it and do it - Brand alignment
Travel & Tourism Competitiveness Report – value counts more...
In This Issue
Don't retreat in tough times
Brand management is vital
Knowledge is power
Can we help?
Don't retreat in tough times
A trap that many business owners fall into when times...
In This Issue
Our recent work
Public Relations - The Good
Public Relations - The Bad
Research - Getting it Right
Overcoming Unspoken Objections
Are you looking for an office?
Can we...
In This Issue
Our recent work
Bullshit and business plans
DOs and DON’Ts of community consultation
Are you looking for an office?
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Our Recent Work
Since moving to new...