About Balfour Consulting Pty Ltd
Our History
Established in 1987 in Melbourne by Mary Balfour, Balfour Consulting relocated offices to Sydney in 1993 to capitalise on its association with The Strategy Shop and provide a primary source of contact for their clients in New South Wales.
In 1998, after leaving Sheraton Hotels, Colin Balfour gained initial consulting experience before opening a Balfour Consulting office in Townsville in late 1999. For three years Balfour Consulting operated with offices in Queensland and New South Wales, but by 2002 it was obvious that considerable opportunities were developing in North Queensland. Responding to the lure of a tropical lifestyle, Mary Balfour closed the office in Sydney and joined her brother in Townsville.
In 2006, the business purchased its own offices within five minutes walk of the centre of Townsville city and incorporated to become Balfour Consulting Pty Ltd.
Balfour Consulting has been repeatedly recognised for the excellence of the services it provides through local, state and national awards and through articles in national and international media.
Our Awards (NQ)
2006
Golden Target Awards (National), Public Relations Institute of Australia – Special Events or Observance
Highly Commended
Project – Living Heroes VP60, Balfour Consulting and Townsville City Council and AAAEM
Queensland Award for Excellence, Public Relations Institute of Australia - Special Events or Observance
Gold Award (Winner)
Project – Living Heroes VP60, Balfour Consulting and Townsville City Council and AAAEM
North Queensland Tourism Award – Major Festivals and Events
Winner
Project – Living Heroes VP60, Balfour Consulting, Townsville City Council and AAAEM
Queensland Regional Achievement & Community Awards – Community of the Year Award
Highly Commended
Project – Living Heroes VP60, Balfour Consulting, Townsville City Council and AAAEM
2004
National Award for Local Government, Community Services – Arts & Heritage Award
Winner
Project – Townsville Yarns, Balfour Consulting and Townsville City Council
Gallery and Museum Achievement Award, Queensland
Winner
Project – Community Pass, Balfour Consulting and Museum of Tropical Queensland
Golden Target Awards (National), Public Relations Institute of Australia - Comprehensive Communication Campaign
Highly CommendedProject – Townsville Presents, Balfour Consulting and Townsville City Council
Queensland Award for Excellence, Public Relations Institute of Australia - Comprehensive Communication Campaign
Highly Commended
Project – Townsville Presents, Balfour Consulting and Townsville City Council
Queensland Award for Excellence, Public Relations Institute of Australia - Community Communication
Commended
Project - Community Pass, Balfour Consulting and Museum of Tropical Queensland
2002
Tropical North Queensland Media Awards 2002 – Best Outdoor Advertisement
Winner
Project – “Just add soil”, Balfour Consulting and i4Design
Our Values
At Balfour Consulting we take great pride in the quality of the work we perform, the range of services we provide and the level of satisfaction we deliver to our clients. To achieve this, we work to a clear set of values - values that we think are important and that we want you to measure us against.
- Quality of Service - We believe service must be courteous, efficient and prompt, that deadlines must always be met and that client needs and wishes must be understood and respected.
- Practical Solutions - We work to ensure that the strategic and operational solutions we provide are practical and workable within the framework of our clients' operational limitations and financial resources.
- Ethics - Because our credibility and reputation are vital to us, we base our business dealings and our relationships with our clients on integrity, honesty and a solid commitment to high ethical standards.
- Transparent Pricing - We believe it is important for our clients to know and understand all costs that they incur in their dealings with Balfour Consulting Pty Ltd. We endeavour to provide a full breakdown of costs in all our invoices and are more than happy to discuss the basis of our pricing policies with our clients.
- Relationships - We aim to build ongoing relationships with our clients that are mutually beneficial and will grow over time. This approach starts with our first client meeting, as we never treat a client as a short-term proposition.